Privacy policy
Privacy Policy
At ONEG Moments, we value calm, trust, and thoughtful experiences — both around the table and online.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.
By using our website, you agree to the practices described below.
Information We Collect
When you interact with ONEG Moments, we may collect certain personal information, including:
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Your name
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Email address
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Shipping and billing address
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Phone number
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Payment and transaction details
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Order history
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Information submitted through forms or newsletter signups
We may also automatically collect limited technical information such as:
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Device type
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Browser type
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IP address
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Website activity and interactions
This helps us improve the website experience and better understand how visitors use the site.
How We Use Your Information
We use collected information to:
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Process and fulfill orders
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Provide customer support
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Send order and shipping updates
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Improve the website and customer experience
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Prevent fraud or unauthorized activity
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Send occasional marketing communications, when you choose to receive them
We do not sell your personal information.
Marketing Emails
If you subscribe to our newsletter, you may occasionally receive updates about:
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New collections
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Seasonal releases
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Hosting inspiration
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Brand news
You may unsubscribe at any time using the link included in marketing emails.
Payments
Payments are processed securely through trusted third-party payment providers.
ONEG Moments does not store full credit card information on our servers.
Cookies & Analytics
Our website may use cookies and analytics tools to improve functionality, performance, and user experience.
Cookies may help remember preferences, understand browsing behavior, and improve future visits.
You can usually manage cookie preferences through your browser settings.
Third-Party Services
We may use trusted third-party services for:
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Payment processing
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Shipping and fulfillment
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Email communication
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Analytics and website performance
These services only receive information necessary to perform their functions.
Data Security
We take reasonable measures to help protect your personal information.
However, no online transmission or storage system can ever be guaranteed to be completely secure.
Your Rights
Depending on your location, you may have rights related to your personal information, including:
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Accessing your data
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Correcting inaccurate information
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Requesting deletion of your data
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Opting out of marketing communications
To make a request, please contact us directly.
Policy Updates
This Privacy Policy may occasionally be updated to reflect operational, legal, or service changes.
The most current version will always appear on this page.
Contact
For any privacy-related questions, please contact us at:
We are always happy to help.